Thank you for visiting the Family Proud, Inc. (“Family Proud”) website, and for your interest in the content and online services accessible on our website.
- Key Definitions
Aggregate Information. A set of information regarding multiple Individuals aggregated/combined in a manner that does not reasonably allow a specific Individual to be identified.
Customer Service Information. A set of information collected from you and/or created by Family Proud on your behalf, that we use, for example, to document and respond to your inquiry or concern, and undertake actions related to your inquiry or concern.
Data Subject. The Individual who is the subject of Personal Information or De-Identified Information.
De-Identified Information. A set of information about an Individual from which key data elements have been removed (e.g. name, date of birth, address, phone number) to such a degree that the information can reasonably no longer be used to identify the Individual.
Individual. A natural person who is the subject of Personal Information.
Personal Information. A data element or set of information that can be used to identify an Individual, either alone or in combination with other information. Personal Information may include, for example, “personally identifiable information” as defined in the California Online Privacy Protection Act of 1993 (CalOPPA). Family Proud collects the following types of Personal Information:
User Registration Information. Information you provide about yourself, and/or on behalf of another individual who you represent, when registering for and/or purchasing our Services.
User Health Information. Health-related information about yourself, and/or on behalf of another individual who you represent, that you disclose to Family Proud.
User Web Behavior Information. Information regarding how you use our Services (e.g. IP addresses, browser types, domains, page views) collected through log files, cookies, and other software services, for internal use by Family Proud.
- Overview of Privacy Principles and Uses of Information
Core Privacy Principles. Family Proud obtains, uses, stores, and discloses the types of information defined above to make our Services available to our users; and for analysis, quality control, and improvement of our Services. This information also facilitates our compliance with applicable laws (e.g. for regulatory compliance and law enforcement purposes).
We facilitate the lawful use of this information for the benefit of those users undergoing health care, participating in health care, and/or supporting those persons receiving care; while providing reasonable information security safeguards for this information, such as user authentication and encryption, in accordance with applicable laws and standards.
Authorized Contractors. We may disclose information to other business entities and persons we hire under legal agreements (“Authorized Contractors”) to perform tasks on our behalf or on behalf of our users, e.g. to provide Services to you. In some cases, users may be able to directly disclose information to Authorized Contractors via our Website. The contracts we have executed with Authorized Contractors specify their permitted uses of Personal Information entrusted to them.
Sale, Lease, Rental of Personal Information. We will not sell, lease, or rent Personal Information to any third-party, unless we obtain valid consent/authorization as required under applicable laws.
- Information We Collect, Use, Store and Disclose
- Information Provided to Us by Users
Registration Information. Registration Information facilitate your access to Family Proud Services, and are utilized to enforce information security safeguards such as verifying your identity as a user.
User-Reported Information, including User Health Information. If you disclose information about another Individual to us, you must ensure that you have the appropriate legal authority to represent that Data Subject and disclose his/her information.
User Digital Media and Content. User Digital Media and Content primarily enhances the user experience for persons utilizing our Services on your behalf, or on behalf of a Data Subject for whom you have provided us information as his/her legally authorized representative.
- Other Information We Automatically Collect and Compile
Aggregate Information. Aggregate Information pertains to a group of Individuals, vs. any unique Individual, e.g. the numbers and frequency of visitors to our Website.
- Information Provided to Us by Users
- Disclaimers Regarding Applicability of Certain Regulations and Privacy Frameworks
US Children’s Online Privacy Protection Act (COPPA). Family Proud Services and other online means for collecting information used by us are not designed for, intended to attract, nor directed toward any individual younger than 13 years of age (i.e. a “child”) as direct users of our Services. Family Proud does not operate a “website or online service directed to children”, as defined in COPPA, we do not intend to receive Personal Information directly from children. However, a person with legal authority to represent, and act on behalf of a child, e.g. parent or guardian, may share information related to the child with us. The legally authorized representative of the child attests that the representative has legal authority to share the child’s data with us, and assumes full responsibility under applicable laws for the information. HLI reserves the right to ask for proof of legal authority to represent a child.
EU General Data Protection Regulation (GDPR). Family Proud currently intends its Services to be used by citizens and residents of the United States. We do not market or otherwise target our Services to citizens or residents of the EU or European Economic Area (EEA). Any EU or EEA citizen or resident who wishes to utilize Family Proud Services is hereby cautioned that the information privacy and security regulations of the US, with which our Services are designed to be in compliance, differ from those of the EU and EEA. While there are a number of information privacy and security safeguards required under applicable US regulations that are similar to those under the GDPR, compliance with US regulations does not ensure or equate to compliance with the GDPR. Therefore, any EU or EEA citizen or resident who shares Personal Information (which may be construed as “Personal Data” as defined in the GDPR) acknowledges and understands that Family Proud currently makes no representation that we comply with the GDPR’s data protection requirements, nor have we implemented all of the GDPR’s specified data safeguards and privacy practices.
- Other Privacy Practices and Individual Rights
Requests for Access to and Amendment of Personal Information. In accordance with applicable laws, you may request to review, receive a copy of, or amend Personal Information we store about you.
Notification of Disclosure of Personal Information. If required by and in accordance with applicable laws, you will be notified when your Personal Information is disclosed to third parties.
Requests to Restrict Disclosure of Personal Information. In accordance with applicable laws, under certain circumstances you may request that we restrict the disclosure of Your Personal Information to third parties.
Requests for Lists of Disclosures of Personal Information to Third Parties. If required by and in accordance with applicable laws, you may request a written list of disclosures of your Personal Information to certain third parties.
California residents, under the “Shine the Light” law (California Civil Code Sections 1798.83-1798.84), may request a written list of the categories of their Personal Information we share with third parties for marketing purposes, along with the contact information for such third parties.
Incident/Breach Notification. In the event you discover or suspect that a data breach or other incident compromising Personal Information entrusted to Family Proud and/or our Authorized Contractors has occurred, please immediately notify us using the email address provided below, and include as much information about the incident as possible.
Contact Information for Requests and Notifications. Please send written requests and notifications pertaining to the privacy practices and individual rights outlined above to email@example.com.
- Questions or Concerns
- Effective Date